Strategic planning is a systematic process of envisioning a desired future and translating that vision into broadly defined objectives and a sequence of steps to achieve that envisioned future. To begin, you need to ask yourself why we are in… Read More
Posts Tagged ‘business management’
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Avoiding Business Owner Burnout
It can be easy to get burned out when you’re on the daily grind of running your business. Whether you’re just starting out, or you’ve been at it a long time, burnout can happen to anyone and it can… Read More
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Hiring the Right Staff for Your Small Business
Whether your small business is just starting out or is well-established and looking to expand, hiring the right employees is a process that is important to do right. Bringing on new staff members is expensive, from spending time on interviews… Read More
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The Power of Exit Interviews
If your company experiences a high turnover rate and you aren’t exactly sure why, chances are you could benefit from implementing exit interviews. While it may seem counterintuitive to interview an employee who has made their intention to leave your… Read More
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The Pros and Cons of Drug Testing
Drug testing potential employees is common practice among many businesses. The theory goes that by investing a small amount of money on a drug test before hiring an employee, you can save major expense and headaches in the long run…. Read More
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The Importance of Impeccable Customer Service
We’ve all experienced poor customer service. Whether a salesperson ignored you when you came into a store or acted snippy and rude on the phone, the impacts of bad customer service can linger long after the experience is over. This… Read More
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The Power of Nice Negotiation
Negotiations are stressful. Whether you want to ask for a raise at your job or are hoping to land a new contract, negotiating with confidence is key to getting what you want. I recently spoke with Ron Shapiro, author of… Read More